FAQ

Q: Why shop from Everyday Pearls?

A: Everyday Pearls offers the finest collection of quality, hand crafted fresh water pearls. We are committed to providing you with the best customer experience and service. Our jewelry is designed to give you a lifetime of luxurious pleasure.

Q: What is Everyday Pearls’ philosophy?

A: At Everyday Pearls, we pride ourselves on creating jewelry to the highest level of excellence. Our pearls, Swarovski crystals and precious crystals all have a genuine luster, quality iridescence and radiant shine.

Q: Is Everyday Pearls Canadian Owned?

A: Yes, we are Canadian owned and operated in beautiful British Columbia.

Q: What does Everyday Pearls do in our community?

A: Everyday Pearls regularly donates to a variety of local charities through auction items.

Q: What currency are the prices in?

A: All prices are in Canadian dollars.

Q: How do I pay for my order?

A: We accept all major credit cards in addition to PayPal payments. All payments are secured through SSL Certificates.

Q: Can I get jewelry shipped to my home?

A: Yes. When you check out your shopping cart, you will be asked to enter your mailing address and we will ship your items directly to you.

Q: Who do you use for shipping?

A: We currently use Canada Post to ship our products.

Q: What is the cost of shipping?

A: A standard flat rate shipping fee will be applied to your order. The regular fee is $10 per shipment within Canada and $15 within the US.

Q: Can I save on shipping fees?

A: Yes, all purchases over $150 will have free shipping.

Q: How long will it take for me to receive my jewelry in the mail?

A: After a short processing period, your order will arrive within the designated time frame set by Canada Post ground shipping (Usually within 5-7 Business Days).

Q: Is my order insured while in transit?

A: Yes, the shipping fees include insurance coverage.

Q: What is your return policy?

A: Unworn or unused jewelry can be exchanged or returned for a full refund within the first fourteen (14) days after purchase. To read our full Refund Policy Click Here.

Q: If I want to customize or commission a piece of jewelry, can you help me?

A: Yes, we will work with you to bring your inspirations to reality. Your ultimate satisfaction is our greatest goal.